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This is how we do it

At Waxmyboat, our service process is designed to be straightforward and flexible, ensuring that our clients can easily maintain and care for their boats. Here’s how we work in practice:

Free Evaluation Visit

The first step in our service process is a free evaluation visit, where we get to know your boat and discuss your needs and preferences. You can easily schedule an evaluation visit by contacting us via phone, WhatsApp, email, or through our online contact form. Our contact information is conveniently available on our website.

Personalized Recommendations and Quotation Package

During the evaluation visit, we will review the condition of your boat and discuss any maintenance or repair services it might require. If desired, we will also recommend suitable services for your boat. After the visit, we will send you an initial quotation package via email or phone, detailing the prices of various services. This allows you to choose either a complete package or only the services that best meet your needs.

Service Pricing Information

For your convenience, we have price charts available on our website for the various services we offer. You can visit our site to check the estimated price range for the services you are interested in. This helps you get a preliminary idea of the costs involved before we provide a detailed quotation.

Selecting Services Directly Without an Evaluation Visit

If you already know exactly which services your boat requires, you can select them directly without an evaluation visit. In this case, you can contact us and book an appointment directly. We will then send you a price estimate as a confirmation. The final price will be determined on-site after we have assessed the condition of your boat.

Service Agreement and Work Commencement

In all cases, work will only begin once the service agreement has been confirmed with your signature. The service agreement ensures that both parties agree on the scope of work, timeline, and pricing.

If an evaluation visit has not been conducted, you can still cancel or modify your order at this stage. However, if the evaluation visit has been completed and the price has already been agreed upon through the order confirmation, the order cannot be canceled when we arrive to perform the work.

Quality and Satisfaction

We are committed to ensuring that our clients are satisfied with the quality of our work. To document our services, we take photos of your boat before and after the work is completed. With your written permission, we are happy to publish these photos on our website gallery, allowing you to see previous projects and examples of our expertise.

As a growing company, we highly value constructive feedback. Your insights help us continually improve our services and ensure that we meet your expectations. We encourage you to share your thoughts and suggestions with us, as your satisfaction is our top priority.

Payment Options

Payment can be made by credit card, cash, invoice, or MobilePay.

By following these steps, we ensure that your boat receives the best possible care, and you can enjoy it with peace of mind.

Waxmyboat is a growing company with a professional team that brings expertise from various fields.

Our team comprises individuals who have grown up by the sea, embracing the sea air and cherishing maritime activities such as boating and sailing. We are a team of diligent, enthusiastic, and ambitious individuals who are committed to advancing in our respective fields and careers.

We value diverse skills and believe in the mutual benefit of our team's knowledge and experience. Our staff includes professionals with extensive experience in cleaning, polishing, waxing, and servicing both boats and cars. Experienced mentors carefully train new employees in their tasks.

Our team has collected experience from different parts of the world, which have increased the diversity of expertise in our field and contributed to the language proficiency of our multilingual staff.

While our team members are experts in their respective fields, we are continually improving our Finnish language skills. Therefore, we have a language instructor proficient in Finnish and Swedish to oversee the development of our staff's language skills and manage our company's communication - from order processing to customer service, ensuring that our customers can interact in their preferred language in Finland.

Enhancing customer experience is our priority, and we strive to create a welcoming environment where communication is seamless and effective. Committed to professionalism and delivering high-quality results, we are a growing company dedicated to ensuring customer satisfaction. We take pride in our meticulous work and warmly welcome constructive feedback from our customers.